Service

Support, migration and engineering services from the team that develops Open Cluster Scheduler and Gridware Cluster Scheduler. Our engineers wrote the code – when something breaks, fixes land in the product, not in a workaround.

Support

Gridware Cluster Scheduler subscriptions includes 8/5 engineering support (German business hours) with patch releases and direct access to the core developers. Running Open Cluster Scheduler without a contract? A GCS subscription is the fastest way to get supported.

Increased Support Coverage

Extended coverage for production clusters that can’t wait for Monday morning. Dedicated hotline number provided with the contract.

Migration Assistance

From Univa/Altair Grid Engine, Oracle/Sun Grid Engine, Son of Grid Engine, Open Grid Scheduler, Slurm, PBS or LSF. We review your configuration, map queues, complexes, parallel environments and accounting, and run a parallel test phase before cut-over.

Assisted Reconfiguration

High-availability master/shadow setup, high-throughput tuning for large job arrays, GPU and AI/ML workload integration, fair-share and quota design, assisted version upgrades.

Online Training

1-day online administrator course or 3-day on-site course: installation, queue and policy design, accounting, troubleshooting. Custom agendas on request.

Custom Development

New features, integrations (containers, cloud bursting, monitoring, license management) and extensions built against the upstream OCS codebase - no private fork to maintain.

Talk to an engineer

Support /Sales

sales@hpc-gridware.com

Contact us

8/5 Support (DE Business Hours)

+49 (0)941 8984480-0

24/7 Support

Request number via sales@hpc-gridware.com